Privacy policy
Last updated: June 5, 2026
Uniquely Nico Atelier operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. Uniquely Nico Atelier is powered by Shopify, which enables us to provide these services to you.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our services, make a purchase, sign up for updates, or otherwise communicate with us.
In summary, we collect and use personal information so that we can operate our website, process orders, take payment, arrange delivery, respond to customer enquiries, manage newsletter sign-ups, improve our store, and meet our legal obligations. We only use your information where we have a lawful reason to do so.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing our website and services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information.
Personal Information We Collect or Process
When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.
Depending on how you interact with our website and services, we may collect or process the following categories of personal information:
Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including payment card information, transaction details, payment confirmation, and other payment details. Payments are processed through secure third-party payment providers.
Account information, including your username, password, security questions, preferences, and settings, where applicable.
Transaction information, including the items you view, place in your basket, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us, including the information you provide when contacting us with a customer support enquiry, product question, order query, or other communication.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you interact with or navigate our website and services.
Marketing information, including your email address and preferences where you sign up to receive updates from Uniquely Nico Atelier.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, place an order, sign up for our newsletter, contact us, or otherwise provide us with your personal information.
- Automatically through our website and services, including from your device when you visit our website, and through cookies and similar technologies.
- From our service providers, including Shopify, payment providers, delivery providers, email marketing providers, analytics providers, and other third parties who help us operate our website and fulfil orders.
- From partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
- To provide, tailor, and improve our services
- We use your personal information to provide our services to you, including to process your payment, fulfil your order, arrange shipping, send order and delivery updates, remember your preferences, manage your account, respond to enquiries, and provide customer support.
- We may also use your personal information to improve our website, products, services, and customer experience.
To process and fulfil orders
We use your information to process purchases, confirm orders, make and dispatch made-to-order items, arrange delivery, provide tracking information where available, and manage any returns, refunds, or customer service issues in accordance with our policies and your statutory rights.
To communicate with you
We use your personal information to respond to enquiries, provide customer support, send order confirmations, send shipping updates, respond to product questions, and maintain our relationship with you as a customer.
For marketing and promotional purposes
Where you have signed up to receive marketing emails, we may use your personal information to send you updates about new collections, product launches, atelier news, and occasional offers.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails.
If you opt out of marketing emails, we may still send you non-promotional emails relating to your orders, account, customer service enquiries, or legal obligations.
For security and fraud prevention
We use personal information to help provide a secure payment and shopping experience, authenticate accounts where applicable, detect and prevent fraud, investigate possible illegal or unsafe activity, and protect our website, business, and customers.
For legal reasons
We may use personal information to comply with applicable laws, respond to valid legal processes, enforce our terms and policies, investigate potential violations, resolve disputes, and protect our legal rights.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and in accordance with this Privacy Policy.
This may include sharing information:
- With Shopify, which powers our online store and helps us provide our ecommerce services.
- With vendors and service providers who perform services on our behalf, such as payment processing, shipping and fulfilment, IT management, data analytics, customer support, cloud storage, email marketing, fraud prevention, and website operation.
- With business and marketing partners who help us provide marketing services, advertising, analytics, or promotional communications, where permitted by law.
- When you direct, request, or consent to us sharing certain information, such as when information is needed to ship your order or where you interact with social media features or third-party integrations.
- With affiliates or within our corporate group, where applicable.
- Where required to comply with legal obligations, respond to lawful requests, enforce our terms or policies, protect our rights, protect the rights of users or others, or in connection with a business transaction such as a merger, acquisition, restructuring, or similar event.
Relationship with Shopify
Our website and store are hosted by Shopify, which enables us to provide our online store and services.
Shopify collects and processes personal information about your access to and use of our website and services in order to provide and improve the services for you. Information you submit through our website may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside, in order to provide and improve the services.
We may also use Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for the processing of your personal information for certain purposes, including responding to requests to exercise your rights over the use of your personal information.
To learn more about how Shopify uses your personal information and any rights you may have, you can visit Shopify’s Consumer Privacy Policy and Shopify’s Privacy Portal.
Third-Party Websites and Links
Our website may contain links to websites, platforms, or services operated by third parties, including social media platforms, review platforms, payment providers, or other services.
If you follow links to websites or platforms not controlled by us, you should review their privacy policies, security practices, and terms and conditions. We are not responsible for the privacy, security, content, accuracy, or practices of third-party websites or platforms.
Children’s Data
Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the details below so that we can review and, where appropriate, delete the information.
Security and Retention of Your Information
We take reasonable steps to protect personal information. However, no security system is perfect or impenetrable, and we cannot guarantee absolute security.
How long we retain your personal information depends on the reason it was collected and the legal, accounting, business, or operational requirements that apply.
For example, we may retain order information where needed to fulfil your order, provide customer support, comply with legal obligations, resolve disputes, prevent fraud, maintain business records, or enforce our policies.
We recommend that you do not send sensitive or confidential information to us through unsecured channels.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.
Right to access or know
You may have the right to request access to personal information we hold about you.
Right to delete
You may have the right to request that we delete personal information we maintain about you.
Right to correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of portability
You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
Right to object to or restrict processing
If you are based in the UK or European Economic Area, you may have the right to object to certain processing of your personal information or ask us to restrict processing in certain circumstances.
Right to withdraw consent
Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing based on your consent before it was withdrawn.
Right to opt out of certain marketing
You may opt out of promotional emails at any time by using the unsubscribe link in our emails.
Where applicable, you may also have rights relating to the sale, sharing, or use of personal information for targeted advertising, depending on where you live.
How to Exercise Your Rights
You may exercise your rights by contacting us using the contact details provided below.
We may need to verify your identity before processing your request, as permitted or required by applicable law. In some circumstances, we may ask for further information to confirm your identity or understand your request.
You may also have rights in relation to data processed by Shopify. To learn more about how Shopify uses personal information and how to exercise rights relating to Shopify’s processing, you can visit Shopify’s Privacy Portal.
We will not discriminate against you for exercising your privacy rights.
Marketing Communications
If you sign up to receive email updates from Uniquely Nico Atelier, we will use your email address to send communications about new collections, product launches, atelier news, and occasional offers.
You can unsubscribe at any time using the unsubscribe link in our emails.
Please note that even if you unsubscribe from marketing emails, we may still send you non-marketing emails relating to orders, customer service enquiries, account matters, or legal obligations.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, improve your browsing experience, understand how visitors use the website, support analytics, remember preferences, and assist with marketing or advertising activities.
Where required, you may be asked to manage your cookie preferences through a cookie banner or privacy settings on our website.
You can also adjust your browser settings to refuse or manage cookies. However, some parts of the website may not function properly if cookies are disabled.
Complaints
If you have a complaint about how we process your personal information, please contact us using the details below so that we can try to resolve the issue.
If you are based in the UK and are unhappy with how we handle your personal information, you may also contact the Information Commissioner’s Office, the UK supervisory authority for data protection matters.
If you are based in the European Economic Area, you may have the right to lodge a complaint with your local data protection supervisory authority.
International Transfers
We may transfer, store, and process your personal information outside the country where you live.
If we transfer personal information out of the United Kingdom or European Economic Area, we will rely on recognised transfer mechanisms where required, such as adequacy decisions, Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or other lawful transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, website, services, legal requirements, or operational needs.
We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice where required by applicable law.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any rights available to you, please contact us at:
Uniquely Nico Atelier
Email: marketing@uniquelynicoatelier.com
Address: 42 Ashwell Street, Leighton Buzzard, ENG, LU7 1BG, UK
For the purpose of applicable data protection laws, Uniquely Nico Atelier is the data controller of your personal information.